Hastily formatted HTML version of my resume below, for a better view check out the PDF version or find me on LinkedIn.
Resume
I am a user experience director and consultant that uses my passion for design and background in business, web development, and user experience best practices to help clients solve problems. I work with stakeholders and users to take projects all the way from the idea phase to the completion of great websites, responsive experiences, and mobile apps.
My experience includes working on projects ranging from Fortune 50 digital transformations, design system implementations and governance, high-end e-commerce, large-scale enterprise content management solutions, and native mobile apps for small startups.
Experience
STELLAR ELEMENTS | 2015 - PRESENT
Formerly projekt202
DESIGN DIRECTOR | MAY 2023 – PRESENT
Experience design manager and project lead on large-scale enterprise product development consulting projects. I help make sure teams of talented designers, researchers, and developers deliver great work for our clients and their users.
My duties also include managing and mentoring a team of direct reports to support their career growth as designers and at Stellar Elements. I also assist pursuit efforts including by scoping projects and pitching to prospective clients.
EXPERIENCE DIRECTOR / PRODUCT OWNER | APR 2021 – MAY 2023
Design system product owner and experience director focused on financial services sector. Working with client product and delivery teams, I lead a cross-discipline team of designers and developers responsible for helping teams deliver higher quality, more consistent work with greater velocity.
My team managed the design, development, distributed contribution, and governance of a shared design system and component library used by teams across multiple brands and subsidiaries. My responsibilities included guiding the overall user experience while also managing the product backlog and long-term product strategy.
EXPERIENCE DIRECTOR | FEB 2017 – APR 2021
Managed and mentored designers while leading large-scale user experience teams for enterprise and consumer software projects. I also assisted in key business development efforts while fostering strong client relationships and making sure projects are delivered on time and beyond expectations.
Some of my responsibilities included conducting collaborative design workshops, guiding experience strategy and heuristic research teams, identifying and prioritizing requirements with executive stakeholders, making sure design team members are empowered to deliver exceptional work, and leading cross functional agile delivery teams of designers and developers.
SENIOR UX DESIGNER | FEB 2015 – FEB 2017
UX designer engaging directly with clients and working with researchers to take customer insights and turn them into validated user-centered prototypes and detailed visual designs.
INDEPENDENT PROJECTS | 2004 - 2020
DESIGNER / FOUNDER | MAY 2005 – DEC 2020
Creator of multiple iOS apps and a popular college football fansite that was one of the earliest on the web.
FREELANCE UX DESIGNER | JULY 2004 – FEB 2015
Provided user experience, creative, and development consulting for freelance clients and startups.
BRIDGELINE DIGITAL | 2005 - 2015
Acquired MarketNet in 2012
DIRECTOR OF USER EXPERIENCE | JUN 2012 – JAN 2015
Responsible for the user experience and strategic direction for large client projects. Successes included helping clients launch new businesses and designing one of the first major retailers to take their $200+ million-dollar e-commerce site responsive.
DIRECTOR OF INTERACTIVE STRATEGY | MAY 2010 – JUN 2012
WEB DEVELOPMENT MANAGER & DEV LEAD | JUL 2005 – MAY 2010
Education
University of Texas at Austin, 2003
BBA, Management Info Systems
Selected Clients
Amazon (AWS Innovation)
AmerisourceBergen
Ann Taylor / LOFT
CheapCaribbean
Cox Automotive
Capital One
Citi
Dell
FedEx
Fiserv
J23 Apps
JCPenney
Moody’s Investor Services
MUFG / Union Bank
Oliver Wyman
PepsiCo
Total Wine & More
The USO
Skills
User Experience Strategy
UX Design
Design Leadership
Experience Research
Consulting
Business Strategy
Design Systems
Observational Studies
Design Thinking
Product Design
Mobile Application Design
Content Management and Content Strategy